Transforming IT Workforce Management in Saudi Arabia with Compliance and Transparency.

CASE STUDY

IT & ITES Saudi Arabia

Client Overview

A global technology-driven enterprise with IT operations in Saudi Arabia faced challenges in managing its workforce through an existing Employer of Record (EOR) provider. The client sought a trusted partner who could ensure compliance with local labor laws, reduce inflated costs, and provide the flexibility to scale IT resources in line with business needs.

Challenges

The client’s IT employees were placed under another company’s EOR services, which resulted in several operational and compliance issues:

• Lack of control and visibility over workforce management.
• Inflated monthly payouts, significantly higher than initially agreed in the EOR contract.
• Delayed entity setup due to inadequate guidance from the EOR provider.
• No physical EOR presence in Saudi Arabia, causing double charging for services and weak on-ground support.

These challenges created financial inefficiencies, compliance risks, and limited flexibility for scaling IT operations in the Kingdom.

Solutions

Innovations Group designed and executed a tailored workforce solution:

• Seamlessly transferred all IT employees to Innovations’ EOR platform, ensuring compliance with KSA labor laws.
• Introduced a transparent, fixed pricing model, aligning with the client’s budgets and eliminating hidden costs.
• Assigned a dedicated SPOC to manage all HR requirements, including visas, payroll, insurance, and employee transactions.
• Supported the client’s company portal and PRO services for smooth operational management.
• Provided a flexible recruitment model to scale IT teams quickly and support both short-term projects and long-term entity setup.

Outcome

The client achieved a seamless transition of its IT staff under a fully compliant EOR framework, resulting in significant cost savings through transparent, fixed pricing. Governance and visibility were greatly improved, giving the client full control over workforce management. With scalable IT resources available on-demand, the client was able to support critical projects while planning future expansion. Through this transformation, Innovations Group became a trusted strategic partner, driving sustainable and compliant growth in Saudi Arabia.